Mandatory Inservices | Communication/Conflict by admin | May 4, 2022 Post Test - Communication/Conflict Select True or False Full Name Email Address 1. Communication is successfully sending and receiving messages. True False 2. When people listen with their full attention, they remember and understand more of what is being communicated. True False 3. It takes energy, concentration, and effort to be a good listener. True False 4. We have no control on how we communicate. True False 5. Body language is a part of communication. True False 6. Good communication is essential to the day-to-day interactions between the In-home aide, client, and supervisor. True False 7. An effective communication skill is to ask questions for clarification and acknowledge understanding. True False 8. We are only communicating when we are talking. True False 9. Reporting is a part of workplace communication for an In-home aide. True False 10. Managing yourself in emotionally charged situations is an important skill in communication. True False Time's up
